Payment options: Pay Pal, MO, Visa, Master Card, personal checks held 7 days or until they clear. Payment not due on custom coats until item is finished and you've been emailed pictures for your final approval, along with an invoice of cost & shipping fee. Shipping: We ship in the US and internationally,  all charges determined at time of order.

Effective 01-01-2010 Return Policy: All Sales Are Final. I take pride in every item that I make, as if it were for my own dog. Each order is carefully created, specifically for your dog, using the measurements that you've provided. In the event of an improper fit, due to having been given incorrect measurements, the item may be returned for alteration. Item must be returned within 7 days of receiving, in unused, unwashed condition & free of dog hair. Alteration fee is 15.00 per item plus return shipping fee.

Any other problems with an order may be addressed and will be evaluated on a case by case basis. Concerns must be addressed within 7 days of receiving the item.

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FOR YOUR PROTECTION, DO NOT ENTER YOUR CREDIT CARD INFORMATION IN THE ORDER BOX ABOVE!